Privacy Policy

At Ecom Solution, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Details: Processed securely through trusted third-party payment providers (we do not store your card details).
Order Information: Books, magazines, or products you purchase.
Website Usage Data: IP address, browser type, and browsing behavior for analytics and service improvement.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your order, promotions, or updates.
Improve our website and customer experience.
Prevent fraudulent transactions and ensure secure payments.

3. Sharing of Information

We value your trust and never sell or rent your personal data. However, we may share your information with:

Delivery Partners – to ensure your order reaches you safely.
Payment Gateways – for secure transaction processing.
Legal Authorities – if required by law.

4. Data Security

We use encryption, firewalls, and secure servers to protect your personal information. While we take every precaution, please note that no online transmission is 100% secure.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember preferences, and provide personalized recommendations. You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

As a valued customer, you have the right to:

Request access to your personal data.
Update or correct inaccurate information.
Request deletion of your personal data (subject to legal/transactional requirements).
Opt out of marketing communications anytime.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for their privacy practices. We encourage you to review their policies before sharing personal information.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have questions about our Privacy Policy, please contact us:
📩 privacy@ecomsolutionltd.com
📞 +447577331394